You can directly e-mail support with your questions or problems.
International customers may also get support from our overseas dealers, although some of them charge for support. See our list of authorized international dealers.
We also recommend you check our online forum. Many of our users are willing to answer questions and help with problems and ideas for using our products. The BBS history goes back over 5 years, so there is a wealth of information available.
Many customers experience issues that are quickly and easily fixed by installing the latest update for their program. We work constantly to fix bugs and improve the performance of our programs. Please check the Free Product Updates page to be sure you are using the latest version available for your program.
Improved DXF drivers for reliable and robust file interchange. Install these eXternal Procedures (XP's) into your EasyCAD for Windows directory. These drivers ship with EasyCAD for Windows 4.55.Download DXF Drivers
Newest on-line help file for EasyCAD for Windows, version 4.55. Copy the file ecad.hlp into your EasyCAD for Windows directory. This help file ships with EasyCAD for Windows 4.55.Download 16-bit EasyCAD Help File
Updated video drivers provide support for newer video cards and higher resolutions, including VESA standard implementations. A supported hardware list is available to determine compatibility. Most video cards manufactured since 1995 do not support any of the DOS higher resolution modes other than the Standard VGA 640x480 16 color mode driver.
The binary installable video drivers file is no longer available. A file containing all available driver's source and xp development toolkit files is available: FastCAD/EasyCAD DOS Video Driver Source and Toolkit Files
Updated drivers provide support for newer printers and plotters, including HPGL2 and Postscript language. Most printers manufacturered since 1995 require a Windows 95 or higher application to print and do not support DOS applications. The DOS drivers for HP LaserJet and DesignJet printers will work. A supported hardware list is available to determine compatibility. See file plotters.hlp included in the zip file for installation instructions (this is a text file - not a Windows help file).Download Plotter/Printer Drivers for FastCAD or EasyCAD2 (DOS).
Updated and robust DXF drivers provide support for AutoCAD release 12 compatibility are available. See file dxf.hlp included in the zip file for installation instructions (this is a text file - not a Windows help file).Download DXF Drivers (DOS)for FastCAD or EasyCAD2 (DOS).
Script files provide over 100 macros to increase drawing productivity. For further details, the "readme" file included with the downloaded zip file.Download Macros for FastCAD or EasyCAD2 (DOS).